BarTender prints one copy only

Youdao Zou

• 9. November 2022 13:57

When printing labels from BarTender Designer or Integration Service, the "number of copies" parameter is ignored. It always prints one copy. This only occurs to two Zebar printers of type GK420t and GK420d. All other printers don't have this problem. The two Zebra printers have no problem accepting "number of copies" parameter from other applications such as Microsoft Word. Anyone sees this before? Thanks

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• 

  Xabier Clemente

  Moderator

  ★ BarTender Hero ★

  • 11. November 2022 09:09

  Hello Youdao,
  
  Thank you for reaching us via our Community Forums.
  
  This could be a driver issue; could you tell us what drivers are you using for these printers? We always recommend using Drivers by Seagull™ when using BarTender software.
  
  You can find the latest updated drivers here.
  
  Thank you.

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  Youdao Zou

  ★ BarTender Hero ★

  • 11. November 2022 13:42

  Thank you, Xabier. I will give Segull driver a try. Current drivers are from Microsoft

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